Frequently asked questions
Below you will find general questions about Robin Rent that we are frequently asked and which we have summarized here.
Robin Rent helps you to lower your rent risk-free by using the rent brake. We check your rental agreement and the rental prices in your region to determine whether you are paying too much. If so, we will enforce your claim against your landlord for you. The costs of our action are covered either by your legal expenses insurance or by our legal costs financer.
Yes, Robin Rent is backed by a German law firm – Goldenstein Rechtsanwälte Rechtsanwaltsgesellschaft mbH – with over 50 employees and its headquarters in Berlin-Schönefeld.
Yes, Robin Rent is reputable. Fairness and customer satisfaction are our top priorities. That’s why we enable our customers to reduce their rent, for example, without having to make any financial advance payments.
If you have legal expenses insurance, your insurance will cover the full cost of your rent reduction and you will only pay the contractually agreed excess, which is usually around 150 euros. But even without insurance, we can reduce your rent risk-free. To do this, we work with so-called litigation cost financiers, who cover your legal costs and only receive a commission if we are successful. This commission never exceeds the amount of your repayment, so you can only win with our service.
No, you don’t have to have legal expenses insurance to work with Robin Rent. However, our business model is designed in such a way that you do not take any financial risks. We check your rental contracts and the rental prices in your region free of charge. If we find that you are paying too much rent, our experienced legal experts will take all the necessary steps to reduce your rent. In order for us to do this free of charge for you, we work together with so-called legal cost financiers. These financiers cover your full costs and only receive a commission if we’re successful. So you only pay when we achieve a reduction in your rent. This way, you can be sure that we are acting in your best interests. Naturally, we also help tenants with legal expenses insurance to reduce their rent.
You will usually receive a response from us to your request within one working day (Monday to Friday). You are also welcome to contact us by telephone on the following number: +49 30 2178 8292 or send an e-mail to info@robinrent.de. It is best if you fill out our free online form before contacting us for the first time and check free of charge whether your rent can be deducted on the basis of the rent brake.
The time it takes to reduce your rent with the help of Robin Rent can vary and depends on various factors. These include, for example, the complexity of your case and the response time of your landlord. In general, the process from the initial assessment to the final rent reduction takes around one to four months. In exceptional cases, however, a legal dispute may arise, which can delay the process by several months.
Robin Rent will do everything in its power to successfully enforce your rights as a tenant, but success cannot be guaranteed. Enforcement depends on various factors, such as the legal basis of your tenancy agreement, the current legal situation and the willingness of your landlord to respond.
Our experienced team of legal experts will thoroughly review your case and take all the necessary steps to reduce your rent. If it turns out that a rent reduction is not legally possible, you will not incur any costs. Our success-based model ensures that we always act in your best interests and you only pay if we actually achieve a rent reduction for you.
We know that what counts most at home is peace. That’s why we don’t see lowering your rent as a dispute with your landlord. We focus more on explaining your rights and why you are entitled to them. Landlords are usually understanding and willing to resolve the matter quickly. We successfully conclude around 80 percent of our cases without a court hearing.
Furthermore, private tenancies are subject to strong legal protection in Germany. Terminations issued on the basis of asserting your own rights are therefore invalid. There is no need to worry about further consequences.
